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Whitsunday Regional Council today launched a new customer service focused website which iseasily accessible, user friendly and delivers greater functionality to the Whitsunday community.
Mayor Jenny Whitney said the new modern user-friendly website allows members of thecommunity to access a number of online services at a time that is convenient for them, in theprivacy of their own home.
“Council aims to have a connected community and to do that we need to have a successful online presence and offer various methods of engagement,” Mayor Whitney said.
“With our new online services you can pay your Council rates, water notices, infringement notices, and other Council bills, track a development application, report a problem, request a service, change your registered contact details and complete other Council business,”
“The new website layout is customer service focused and should be easier for the community toaccess the information they require online without needing to call Council,”
“I think residents and visitors who access our new website will embrace the new functionality.”Mayor Whitney said.
Although the official launch was today, the new website was made available last Thursday andwithin the first 48 hours a total of $30,000 worth of transactions had already been made.
“This shows us that the demand for easy to use e pay technology was already there, and we arepleased we are able to deliver this key function to our community,” Mayor Whitney said.
The site has been developed using tools that automatically detect and scale the website for mobile devices, without the need for building a separate website or “Apps”.
Whitsunday Regional Council would like to thank the local ratepayer groups and the Whitsundays Marketing & Development Limited for undertaking website testing.